Apple airport extreme base station manual12/11/2023 ![]() it does point the finger at Virgin Hub.Īs Bob recommended. If you had the same experience with the AE as your old one. Initially all went well, and then.exactly the same thing! I went ahead and bought a replacement AE. A shop could probably do the repair for you, but the cost of parts and labor would likely exceed the cost of a new AirPort Extreme. The downside here is that repairs to this version of the AirPort Extreme are difficult, and really for users who are experienced with small electronic repairs. If you have the current "tower" shaped version of the AirPort Extreme, unfortunately Apple does not offer repairs or replacement parts for the product, but you can likely find a suitable power supply over the Internet. If the seller will allow you to return the product for full credit if it does not help, your risk is minimal. LL-A&click=2&gclid=EAIaIQobChMI9sTnno752… If you have the older "flat" or "square" version of the AirPort Extreme, a new outboard power supply might bring new life to the product. In other words, rather than the AirPort operating a few minutes before it starts to act up, the AirPort may soon stay working for a minute or less before it drops the connection again. As this occurs the "drops" that you are experiencing will occur more quickly. The symptoms that you are experiencing are likely the result of a power supply that is heading downhill. The first thought that comes to mind is that 4-5 years is about it as far as the useful life of a router designed for home use. This is honestly the first time I've ever had a problem with an Apple networking device though, so I'd prefer to just fix it.Device models:Apple Airport Extreme AC 6th Gen (ME918LL/A)Apple Airport Express N (MC414LL/A)Apple Airport Extreme N (MC340LL/A) (Old router. I have upgraded the firmware on both devices.I have reset both devices and set them up from scratch again.I have disabled IPv6 because I saw another forum post which suggested this.Any other ideas?My only thoughts are that I may have to go back to my older Wireless N Airport Extreme and when I'm ready to make the leap to Wireless AC, go with a different brand of router. When I unplug the Airport Express's Ethernet connection, the network speeds return to normal. I should be getting download speeds around 150Mbps, but as soon as I plug in the Airport Express my download speed drops sometimes as low as 0.6Mbps and my internet becomes essentially unusable. ![]() Ever since doing so, my network essentially crashes when I try to extend the network. The devices were connected with about a 150ft run of Cat 6 Ethernet and my network functioned properly.I decided to upgrade to a newer Airport Extreme with Wireless AC because more and more of my devices are AC compatible. Network issue when extending Airport Extreme I previously was using a somewhat older Airport Extreme Wireless N router, and extending to my garage with an Airport Express. I am basically a Luddite, so if anyone understands what is going on, and can gently lead me through the steps required to regain my trusty internet connection on my AE home network, I'd be very grateful. ![]() In order to get internet, we must now change the AE router mode every few minutes! And still no Sonos at all. ![]() But only for a few minutes, before stopping again.Įven stranger, if I then change back to Bridge mode, it comes back again. I've been playing around to get it fixed, and notice that if I switch to DHCP and NAT mode on the AE, the connection comes back (although not to my Sonos strangely). I reiterate that nothing that I know of prompted this change. I troubleshot with Virgin on the phone, ascertaining that the Hub 3.0 was working fine, and in router mode would provide a fast and reliable network. Last week the internet connection to my AE home network stopped. For the last 4 years, with the AE in Bridge Mode, my home wifi has been faultless, with numerous devices connecting to the internet. I have an AirPort Extreme base station hard wired to a Virgin Hub 3.0 which is in Modem mode.
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